Backup & Disaster Recovery
Protected copies, tested restores and recovery plans with measured targets.
Immutable offsite backups, scheduled test restores, recovery runbooks, replication and failover drills — with RPO and RTO targets you can put in front of clients and insurers.
- UK-registered company — Newcastle HQ
- Scope and deliverables agreed before work starts
- Direct access to specialists, not a ticket queue
Engagement at a glance
- Family
- Backup & Disaster Recovery
- Delivery
- Global team, local accountability
- Model
- Scoped or ongoing
- Response
- Within one business day
Responsive specialist support
Real specialists reply — usually within one business day.
Tailored service delivery
Scoped around your systems and goals, never a template.
Secure working practices
Least-privilege access, named accounts, logged activity.
Transparent communication
Plain-English updates and honest reporting throughout.
What Backup & Disaster Recovery delivers
We make sure your data survives anything — and prove it with scheduled restores and timed drills. Immutable backups, clear recovery targets and runbooks that work under pressure.
Immutable offsite backups, scheduled test restores, recovery runbooks, replication and failover drills — with RPO and RTO targets you can put in front of clients and insurers.
The main business outcome
Stronger security
Designed-in controls reduce both the chance and the impact of an incident.
Challenges we solve
Realistic problems we see every week — and what they cost when ignored.
Backups run, but nobody knows if they restore
Backups run, but nobody knows if they restore.
Business impact: Total data loss discovered at the worst possible moment.
Recovery would take days of improvisation
Recovery would take days of improvisation.
Business impact: Extended downtime with revenue and reputation damage.
Ransomware could encrypt your only copies
Ransomware could encrypt the only copies.
Business impact: Paying the ransom becomes the only option.
Clients ask for RPO/RTO figures you don't have
Clients ask for RPO/RTO figures you don't have.
Business impact: Contracts lost to competitors who can answer.
Backups live in the same account as production
One compromised login threatens everything at once.
Business impact: A single incident removes both data and backups.
No one has ever run a recovery drill
The plan is untested theory.
Business impact: Chaos and guesswork during a real crisis.
What is included
Concrete deliverables you receive — not vague promises.
01
Immutable, offsite backup architecture with retention policy
Delivered as a defined part of your Backup & Disaster Recovery engagement.
Benefit: so nothing depends on memory or guesswork.
02
Scheduled test restores with written evidence
Delivered as a defined part of your Backup & Disaster Recovery engagement.
Benefit: so you can evidence the work to clients and auditors.
03
Recovery runbooks per workload with RPO/RTO targets
Delivered as a defined part of your Backup & Disaster Recovery engagement.
Benefit: so your team can run it confidently without us.
04
Replication and failover configuration
Delivered as a defined part of your Backup & Disaster Recovery engagement.
Benefit: so progress is visible and measurable.
05
Timed disaster recovery drills and findings
Delivered as a defined part of your Backup & Disaster Recovery engagement.
Benefit: so you always know what happens next.
06
Kickoff workshop and stakeholder alignment
Included as standard with Backup & Disaster Recovery.
Benefit: so nothing falls through the cracks.
07
Written documentation and handover pack
Included as standard with Backup & Disaster Recovery.
Benefit: so the value keeps compounding after launch.
08
Post-delivery review call
Included as standard with Backup & Disaster Recovery.
Benefit: so you stay in control of scope and cost.
Key service features
The capabilities behind the deliverables — and why each one matters.
Immutable copies
Backups that can't be altered or deleted in their retention window.
Why it matters: Ransomware and rogue actions can't touch them.
Offsite separation
Copies held in a separate account and location.
Why it matters: One incident can't take everything.
Scheduled test restores
Recovery is exercised on a calendar, with evidence.
Why it matters: You know restores work before you need them.
Defined RPO/RTO
Every workload has a measured recovery target.
Why it matters: Answers for clients, insurers and your own board.
Recovery runbooks
Step-by-step procedures anyone can follow.
Why it matters: Recovery doesn't depend on one expert being available.
Timed drills
Simulated incidents run against the clock.
Why it matters: Weak points are found in practice, not in production.
Our delivery process
Clear, transparent and low-risk — you approve each stage before the next begins.
01
Discovery
We learn how your business runs and where Backup & Disaster Recovery fits. You talk; we listen and ask the questions that matter.
Output: A short discovery summary and agreed goals.
02
Assessment
We review your current setup, data and constraints in detail. Nothing is recommended before it is understood.
Output: A findings summary with risks and opportunities.
03
Strategy & Planning
We agree scope, deliverables, timeline and responsibilities in writing. You approve everything before work begins.
Output: A scoped plan with fixed deliverables.
04
Implementation
We build and configure in controlled stages, with regular updates. You see progress as it happens, not at the end.
Output: The working solution, reviewed with you.
05
Testing & Quality Assurance
We test against real scenarios before anything goes live. Issues are fixed in staging, not in front of your customers.
Output: Sign-off evidence and a go-live checklist.
06
Ongoing Support & Optimisation
We stay available for support, reviews and improvements. The service keeps getting better after launch.
Output: Regular reporting and continuous refinement.
Business benefits
The outcomes this service is bought for — not just the technical features.
Stronger security
Designed-in controls reduce both the chance and the impact of an incident.
Less key-person risk
Documented, monitored operations that don't depend on one individual.
Evidence for clients & auditors
Reports and records that answer procurement and compliance questions.
Reduced downtime
Issues caught and contained before they become outages.
Predictable costs
Clear scope and reporting replace surprise invoices.
Greater business scalability
Systems and processes that grow with you instead of against you.
Who this service is for
The organisations that get the most from this engagement.
Businesses that have never tested a restore
Data loss would be existential.
Outcome: Protected, proven recovery for every critical workload.
Companies with ransomware or cyber-insurance requirements
Insurers or clients demand recovery evidence.
Outcome: Documented restores, drills and targets.
SaaS providers with contractual recovery commitments
Ransomware is a board-level worry.
Outcome: Immutable copies that remove the attacker's leverage.
Leadership who want proof, not promises
Current backups are untested.
Outcome: A verification schedule with written proof.
SaaS providers
Uptime SLAs contractually require recovery capability.
Outcome: Measured RPO/RTO you can put in contracts.
Regulated businesses
Data protection duties require demonstrable safeguards.
Outcome: Evidence-ready backup and recovery operations.
Tools, platforms & technologies
Only what's genuinely relevant to this service — no name-dropping.
Cloud platforms
Backup technology
Stack & capabilities
The platforms and technologies we build, secure and automate with — and what they let us deliver for you.
What we do with it
- Immutable backup design
- Scheduled test restores
- RPO / RTO planning
- Cross-region replication
- Ransomware recovery
- DR drills with evidence
Backup platforms
Storage & replication
DR orchestration
Database protection
Security, privacy & compliance
Backup copies are encrypted, immutable within retention, and held separately from production credentials.
Data protection
We handle data in line with UK GDPR principles — only the data needed for your engagement, for only as long as it's needed.
Access control
Named accounts, multi-factor authentication and least-privilege access for everyone who touches your systems.
Secure information handling
Encrypted connections and reputable, access-controlled platforms for anything we store or transfer.
Backup & recovery
Where backups are in scope, they are protected, scheduled and test-restored — with evidence.
Privacy
Your data is never sold, shared or used to train AI models. Confidentiality is the default, not an add-on.
Business continuity
Documented runbooks and escalation paths mean the service doesn't stop when one person is away.
We do not claim certifications or accreditations on your behalf. Where formal compliance is required, we prepare your controls and evidence for assessment by the appropriate body.
Why choose Aura
What working with us actually feels like, engagement after engagement.
Tailored solutions
Every Backup & Disaster Recovery engagement is scoped around your systems and goals — never a template.
Business-focused recommendations
We recommend what moves your numbers, not what pads our invoice.
Clear communication
Plain-English updates at every stage. You always know what's happening and why.
Flexible engagement
One-off project or ongoing partnership — scale up or down as you need.
End-to-end assistance
Strategy, implementation and handover from one accountable team.
Long-term support
We stay after launch with optimisation, reporting and a team that knows your setup.
Service packages
Three ways to engage — every package is scoped and priced in writing before work starts.
Essential
Small organisations needing core Backup & Disaster Recovery coverage without complexity.
- Immutable, offsite backup architecture with retention policy
- Scheduled test restores with written evidence
- Recovery runbooks per workload with RPO/RTO targets
- Email & WhatsApp support
- Kickoff workshop
- Monthly summary report
Main benefit: Core coverage at a contained, predictable cost.
Request Custom PricingGrowth
Growing businesses wanting optimisation and reporting on top of full coverage.
- Immutable, offsite backup architecture with retention policy
- Scheduled test restores with written evidence
- Recovery runbooks per workload with RPO/RTO targets
- Replication and failover configuration
- Priority support
- Monthly optimisation review
- Quarterly reporting call
Main benefit: The full service, continuously improved.
Request Custom PricingEnterprise
Organisations with complex requirements, multiple systems or custom workflows.
- Immutable, offsite backup architecture with retention policy
- Scheduled test restores with written evidence
- Recovery runbooks per workload with RPO/RTO targets
- Custom workflows & integrations
- Dedicated account lead
- Quarterly strategy review
- SLA-backed support options
Main benefit: A partner embedded in your operations.
Request Custom PricingExample scenario
Illustrative example — not a client case study
Business situation
A 80-person financial services firm that relies on backup & disaster recovery every day.
Main challenge
Backups run, but nobody knows if they restore
Recommended solution
Backup & Disaster Recovery — including immutable, offsite backup architecture with retention policy and scheduled test restores with written evidence.
Implementation approach
Delivered through our six-step process — discovery to ongoing support — with scope, deliverables and responsibilities agreed in writing before work starts.
Expected outcome
Designed-in controls reduce both the chance and the impact of an incident.
On a schedule agreed per workload — typically monthly for critical systems — with evidence retained.
Ransomware and malicious deletion: copies can't be altered or removed within their retention window.
Discovery typically starts within one business week of your enquiry. The full timeline depends on scope, which we agree in writing before work begins.
Mainly access to the relevant people and systems, plus timely feedback at review points. We keep the asks small and scheduled.
In most cases, yes. We assess your current setup during discovery and flag anything that needs to change before we start.
Every engagement includes a post-delivery review. Ongoing support, optimisation and reporting are available as part of the Growth and Enterprise packages.
Named accounts, least-privilege access and logged activity as standard. Your data is never shared or used for anything outside your engagement.
By scope, complexity and support level — never by guesswork. Request custom pricing and we'll send a written, itemised quotation.
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Ready when you are
Get Backup & Disaster Recovery working for your business
Book a free consultation and we'll scope the engagement honestly — or request a quote and receive a written, itemised price. No obligation, no pressure.
UK-registered company. Scope, deliverables and pricing always agreed in writing before work starts.